Privacy Policy

Introduction

This Privacy Policy explains how straigojip Ltd ("we", "us", "our") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Controller Information

straigojip Ltd is the data controller for the personal information we collect. Our registered office is located at Capel Street 33, Dublin, D33 3707, Leinster, Ireland. Company Registration Number: CRO523684.

Data We Collect

We may collect and process the following types of personal data about you:

• Contact Information: Name, email address, phone number, postal address
• Business Information: Company name, job title, industry sector
• Communication Data: Records of correspondence and enquiries you send to us
• Website Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages
• Marketing Preferences: Your preferences regarding marketing communications

How We Use Your Information

We use your personal data for the following purposes based on the legal grounds indicated:

• Providing Services: To deliver our gym member lifetime value optimisation services (Legal basis: Contract performance)
• Communication: To respond to your enquiries and provide customer support (Legal basis: Legitimate interests)
• Marketing: To send you information about our services and industry insights, where you have consented (Legal basis: Consent)
• Website Improvement: To analyse website usage and improve our online services (Legal basis: Legitimate interests)
• Legal Compliance: To comply with legal obligations and protect our rights (Legal basis: Legal obligation)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and delivering services
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with any merger, sale, or acquisition of our business

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure server environments, and regular security assessments.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes. Typically, we retain:

• Contact and communication data for 3 years after last contact
• Client service data for 7 years after service completion
• Website analytics data for 26 months
• Marketing consent records until consent is withdrawn

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right of Rectification: Request correction of inaccurate or incomplete data
• Right of Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing communications

International Data Transfers

We primarily process data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

• Email: privacy@straigojip.top
• Phone: +353 15961940
• Post: straigojip Ltd, Capel Street 33, Dublin, D33 3707, Leinster, Ireland

Supervisory Authority

If you believe we have not handled your personal data in accordance with data protection laws, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC) at www.dataprotection.ie.